Protecting your Privacy
LILIANA MONTOYA swim. (“LILIANA MONTOYA” or “we”, “us”, or “our”) is strongly committed to protecting the privacy of your personal information collected at or in connection with an LILIANA MONTOYA swim website. This Policy applies to data collected by LILIANA MONTOYA swim through its Websites and services that display these terms. It does not apply to those LILIANA MONTOYA swim sites, services and products that do not display or link to this Policy or that have their own privacy policies. This Policy describes the information we collect and how we use it. By visiting our Website, you are accepting the practices described in this Policy. If you do not agree to the terms of this Policy, please do not use the Website.
Consent to Collection and Processing
This Website may be operated, in whole or in part, from a country other than the United States. By using our Website, you consent to having your personal information transferred to and processed in a jurisdiction outside of the United States.
What Information about me does LILIANA MONTOYA swim collect and store?
We collect and store information that you provide to our Website or our Customer Service Department or that we receive from third parties (such as companies providing commercially available databases). For example, when you place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number, and credit card number and expiration date. If you sign up for an LILIANA MONTOYA swim account, which allows you to use the same sign-in details anywhere in the world, we will ask for your name, e-mail address, date of birth and password. We will also collect the following additional information, if you choose to provide it when you sign-up for an account: telephone number, gender, personal preferences, social identifier if you choose to log in to your account via social media and age. We collect your e-mail addresses and zip code if you subscribe to our newsletter and we collect your mobile number if you opt in to receive text messages. You may unsubscribe at any time by following the instructions located within each newsletter or linked to each text message. We also collect and store your geolocation information. Registration may be required and personal information collected in certain areas of the Website in which you specifically and knowingly provide such information, e.g. community postings (i.e., chat or bulletin boards), suggestions, or customer service requests. When we run a contest or sweepstakes relating to our Website, it will be accompanied by a set of rules. The rules for each contest/sweepstakes will specify how the information gathered from you for entry will be used and disclosed, if it is different than as described in this Policy. Personal information will be collected only if you voluntarily submit it to our sponsors or us.
Through your use of our Website, we may also gather certain information about your use of our Website (“Usage Information”). Generally, this information is collected through “traffic data”. We collect and store certain other information automatically whenever you interact with our Website. For example, we collect your IP address, browser information and reference site domain name every time you visit our Website. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve our Website, to provide our customers with a fulfilling shopping experience, and to personalize the Website, our communications with you, and your shopping experience.
Our mission is to position LILIANA MONTOYA Swim as a Latin based cosmopolitan brand with tropical roots and diversity of patterns, themes, colors and high-quality; and as a communicative identity between clients and products influenced by Latin culture, optimistic of life, equilibrium adding diversity and handmade embroidery to maintain full satisfaction, with the creation and reinterpretation of products for the new necessities and wishes, of the multifaceted women who typically go unnoticed.
Is information collecting from children?
We do not knowingly collect or solicit personal information from children under 13
How does LILIANA MONTOYA swim use your personal information?
We may use your personal information to provide the products and services that you have ordered or requested, to process and ship orders, to provide customer service, to provide other services to you, and to personalize the Website, our communications with you, and your shopping experience. For example, when you create an LILIANA MONTOYA swim account, you can use your account details to log in from any location and on any device. The global single sign-on for your account will allow LILIANA MONTOYA systems to identify you wherever you are, so you will not need to register with us again if you sign in from a different country. Your information also may be used to contact you about sales, new products, new site features, special offers, and personalized offers based on your location, unless you have opted to not receive promotional communications. We may also combine this information with other information we collect as you interact with our brand across apps, social media and marketing messages we send you. Aggregating data allows LILIANA MONTOYA to update and correct the information contained in our database and to provide you with product recommendations and special offers.
How do I opt-out of receiving promotions?
We provide you with several opportunities to opt-out of receiving our promotional communications and newsletters, including: When you set up an account; By clicking on “Manage Your Account” on the Website; and By following the “unsubscribe,” “preference center,” or other opt-out instructions contained in our promotional communications.
If you have a question regarding a product or service, please contact Customer Service by e-mail [email protected]. The LILIANA MONTOYA swim is a trademark established in The United States and Colombia. To find out more about our major locations, please email us.
What is the Secure Shopping Guarantee?
We use the industry standard encryption protocol known as Secure Socket Layer (SSL) to keep your order information secure. We’ve established a Secure Shopping Guarantee for every transaction that you make with www.lilianamontoya.com. Should any unauthorized charges appear on your credit card as a result of shopping with www.lilianamontoya.com, you must notify your credit card provider in accordance with its reporting rules and procedures. If you have more questions regarding our policy, you can call one of our Customer Service.
We will update this Policy as needed to reflect changes in our services and customer feedback. When we post changes to this Policy, we will revise the “last updated” date at the bottom. If there are material changes to this Policy or in how LILIANA MONTOYA swim will use your personal information, we will notify you by prominently posting a notice of such changes prior to implementing the change. We encourage you to periodically review this Policy to remain informed of how LILIANA MONTOYA is protecting your information.